SHIPPING AND DELIVERY
Standard shipping for orders in the United States take 3-4 days. Most orders are received 5-10 days after payment is received. Internationale orders vary due to location and custom processing.
Please see custom printing policy for more custom information.
During high volume times, orders may take an additional 3-4 days to process before shipping for in stock items.
We ship using USPS First Class, Priority and Priority Express for all Domestic orders. International orders ship via USPS International and International Priority Mail.
We do offer tracking information on all domestic shipping sent directly to your email provided once shipped.
Exchanges are limited to defective items only. Defective items are those which were printed with defects and shipped. If you have received a defective item, please email us at returns@getPUgear.com to initiate the exchange process.
We do not offer refunds on processed and shipped items at this time.
Modifications and cancellations on any order which payment has been processed and completed will be granted on a case by case basis. To initiate the review process, please email us at returns@getPUgear.com.
PRIVACY & PAYMENTS
All payments are made through secure 3-rd party payment providers.
We do not currently accept PayPal payments.
We occasionally collect data for in-house analytics but will never sell or disburse your information without your permission.
Paraphernalia University a part of the Rene’ McAdams, Inc brand of businesses. You may rarely receive emails from one of the other subsidiaries or the parent organization.